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We’re Calling You Out! | Honest Answers to Our Customer’s Most Asked Questions

When you work in retail, you’re expected to know things.

“How does this fit?” “Do you have a smaller size?” “Does this come in a different color?” “What is this made of?” “Do you know the length of the inseam?” “What size are you wearing”

I’ve worked retail for over 10 years now and believe it or not I haven’t always been an ES girl. (Shocking, I know!) But no matter where I go, the questions remain the same. Don’t get me wrong, I’m not complaining! Sometimes it’s fun to feel like an all-knowing-fashion-goddess! It’s tough job, but someone’s got to do it! (*Sigh*)

Seriously though, if you’re a first-time sales associate in the wonderful world of retail it can be a little overwhelming when you’re still learning the ropes! The best advice I can give you? If you don’t know the answer to a customer’s question, take the time to find out because you’ll probably hear it again tomorrow.

I’ve seen a lot of clothes come through the front door of Ella & Scott over the past 3 years. They’re always pretty, but they ain’t always functional! Non the less, we make it work! There’s not a piece of clothing in this store that your ES girls can’t style! For the sake of not sounding arrogant, let me explain… Here at Ella & Scott we love fashion and we love a challenge. More than anything, we love our customers! So here are the answers to the 3 questions we hear the most!

What do I wear underneath this?

Every time someone ask me this question, I guarantee the answer is a good nude strapless bra. If you’re like me, you instantly reject this solution because there’s no such thing as a “good” strapless bra. Behold, non-believers! I present, the “Sexy Illusions” strapless bra from Victoria Secret. Not just a “good” strapless bra but an AMAZING strapless bra. Let me just tell you, this is the game-changer of all bras. I have ALWAYS struggled to find a strapless bra that a) supports the girls, and b) I don’t have to fidget it with 24/7. There’s nothing more annoying than having to re-adjust yourself a thousand times throughout the course of dinner.

The “Sexy Illusions” bra is the lightest bra I’ve ever owned. When I picked this thing up, I was seriously skeptical about what kind of support it would provide. Once on, I could not believe it. The whole bra is made from a special non-slip material that hugs your curves and conforms to the sides of your body. Even though this bra is lighter than air, the underwire cups keep everything where it’s supposed to be (or where you want it to be!) (*Wink, Wink*)

In addition to a good strapless bra, ES girl Adriane recommends keeping a versatile multi-way option as well. Her go-to is the “Where Everywhere” multi-way bra from PINK! I’ve check it out, and the entire “Where Everywhere” collection is AH-MAZ-ING. PINK totally has you covered for any occasion. Did I mention that EVERY style is on sale for $20 right now?!

If you’re a bra-hater like ES girls Carrie and Kaley, I highly recommend checking out the extensive bralette selection that Aerie by American Eagle has to offer. Between the racer back, bandeau, halter, and classic fit you’ll have a hard time picking just one! Guess what? You don’t have to. Right now, their entire bra inventory is 40%-50% off. That means ALL things BRA are on sale! But wait! I’ve got two more pretty little words for you before follow the link to their website, FREE SHIPPING! You’re Welcome.

Is this too dressy?

Have you ever walked into a cocktail party wearing blue jeans? It’s like bringing a knife to a gun fight. All I can say is no bueno. First of all, dress for yourself girlfriend! Don’t be afraid to stand in the spotlight and say, “Here I am!” Not to mention, a great pair of heels can spark the most fabulous conversations no matter where you end up! I’m going to tell you a secret, your shoe choice commands the direction of your outfit. If you’re worried about being a little too flashy the right pair of flats will turn things down a notch. When I’m trying to spice things up with a little street style, an awesome pair of sneakers does the trick. If I look trendy AND my feet go home happy at the end of the work day, that’s a win in my book! Please do yourself a favor and keep AT LEAST one pair of cute comfy heels in your closet. When you need to take your outfit to the next level, this is your solution. I feel like I could probably throw on some heels with my pjs and go from mess to YES in under 3 seconds. (Probably not, but you get the picture!) As boss-lady Jamie likes to remind us, “It’s better to be overdressed than under dressed!” (I guess that’s a big N-O to the heels and PJS then?)

Am I too old for this?

The answer is no, absolutely not. Unless you’re try to style a Hello Kitty Tee with a pair of jelly sandals, I don’t want to hear this question. There are several ways to take clothing you’re unsure of and turn it into something you’re confident in. Tank-top blouses seem to be a constant struggle. Instead of leaving that tank you love hanging on the rack, (doomed to regret it later) try styling it with a blazer for a chic look that provides a little extra comfort. My favorite fix for this tiny top annoyance is to throw on a denim jacket. It’s rare that I meet a denim jacket that I don’t like!

While I’m here, let me give you the skinny on denim. If you don’t already own a pair of skinny jeans, now is the time to invest. This trend isn’t going anywhere anytime soon! I promise the right fit flatters all body types. In addition to the skinny jean, we need to have a conversation about high waisted denim. The style has made its comeback and for the love of all things denim, please don’t fight it! Personally, it’s hard not to go a little overboard with my high-waste obsession! (If even that’s possible) High waisted anything seems to solve a whole plethora of my problems. (Like too much pasta on wine Wednesdays) I love the extra security I feel with this style. I need my jeans move with me and not against me! My favorite tall person and ES girl Ashley loves the high waisted fit because it gives her the freedom to invest in those tops that needed to be just a smidge longer to wear with a mid-rise denim.

The most important thing to remember in this industry is fashion fades but style last a lifetime. If you like it, wear it! Who you are is special and the way you dress is the best way to show the world just who you are.

Confidence is key! Those are words to live by toots.

No matter what questions you might have, your ES girls have got your back!

Feel free to drop us a comment with any fashion conundrums that have got you stumped this week! We love hearing from you!


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